DATA & PRIVACY POLICY

 

IMPORTANT:

GDPR: Since Brexit the ICO (Information Commissioner’s Office) has updated the requirements in respect of the General Data Protection Regulation (GDPR) [Regulation (EU) 2016/679] [i]. For more information, please visit the ICO website here. For your rights under GDPR, please visit the ICO website here.

 

As a result of using email communications and functional laboratory testing facilities, we must rely on other organisations’ data handling procedures. These organisations have their own privacy and security policies in place and we cannot be held responsible for any breaches of security originating from their systems. Furthermore, we bear no responsibility for the accuracy, legality or content of any external site links we may include in our communications with you. Please also refer to our Terms & Conditions above.

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Website privacy policy

This privacy policy sets out how Bubbling Life uses and protects any information that you give Bubbling Life when you use this website.

Bubbling Life is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Bubbling Life may change this policy from time to time by updating this page in order to comply with the relevant legislation. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

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What we collect

We may collect the following information:

• name and job title

• contact information including email address, address and telephone/mobile numbers

• demographic information such as postcode, preferences and interests

• information relevant to health and wellness data, including but not limited to results of functional and mainstream medical tests and investigations. In such cases any and all data we collect will have been authorised or submitted by you

• other information relevant to customer surveys and/or offers

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping

• To contact you with information on workshops or tutorials you have booked

• We may use the information to improve our products and services

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, text or mail. We may use the information to customise the website according to your interests

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we use the Wix website builder platform who have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not process or store any financial information. Any financial transactions involving your credit/debit card/s are processed via Stripe (see here) and Paypal (see here). These organisations have their own privacy and security policies in place and we cannot be held responsible for any breaches of security originating from their systems (please also see "Links to other websites" further below).

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How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website which is built on the Wix platform, uses traffic log cookies to identify which pages are being used. This helps data analysis about webpage traffic and improves our website functionality in order to tailor it to customer needs. This information is only used for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Controlling your personal information - please note:

• We only retain information as needed for direct communication with you for the above stated purposes. If, at any point you wish to be removed from our contact list, all you need to do is email us accordingly at: info [at] bubbling.life. (Please substitute the [at] with @)

• However, data you have provided if you have entered into a health/wellness consultation service with us, may be considered by ICO 'special category data' and the law requires health data to be kept for a period of 7 years (or until the 21st year of age for minors). In such cases, a request for data removal will result in the data being archived for the specified period required by law. For more information see the ICO website here (under the heading "when can the organisation say 'no'").

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

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You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. If you would like a copy of the information held on you please email info [at] bubbling.life. We aim to respond within 30 days from the date of your request.

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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at info [at] bubbling.life. We will correct any information found to be incorrect and let you know within 30 days from the date of your request.