Available Online

Acute or Urgent Support 15min call

Short phone or video consult for urgent support Existing clients only

  • 15 minutes
  • 45 British pounds
  • Phone or video call

Service Description

A brief appointment over phone or Zoom for urgent support. 1) Fees & Follow-ups: Additional support charges: £4/minute by telephone, email, or video link. 2) Laboratory Tests & Payment Plans: For child consultations we offer a fee-free interpretation for lab test results, if parents already have laboratory test results they wish to discuss. We have an excellent relationship with many reputable private labs, including Genova GDX, ARL, Lifecode Gx, Biovis, Biolab, etc., and can recommend tests including stool, blood, organic urine acids, genotype/DNA analysis, hair tissue mineral analysis (HTMA) and others. Unless otherwise specified, lab fees are not included in the consultation fee. There is a facility for a three-month payment plan on some laboratory tests. Please enquire. 3) Video Call Arrangements: We use Zoom for video calls. Once you have booked your appointment you will receive: a) A confidential one-use Zoom link specific to your session b) A text reminder for your booking, so please give a valid mobile phone number when you book


Cancellation Policy

To reserve your consultation session, full payment needs to be made in advance (excludes free 10min discovery call). Your appointment will be confirmed, and your individual video call link sent to you once payment has been received. We regret we cannot keep your booking without timely prior payment of the full fee. Acute/Urgent bookings and Brief Follow-ups are non-refundable if you fail to attend your booked session. Normal bookings: Due to demand for appointments, we operate a waiting list. 48 hours’ notice of cancellation is required, so the appointment can be offered to someone else. Please notify us via our website contact form as soon as possible if you cannot attend your appointment. If timely cancellation notice is not received, or if you fail to attend your appointment, the full appointment fee will be charged. In the unlikely event we must postpone your appointment, a full refund will be issued. Please note: a) We reserve the right to refuse treatment if a person presents to the appointment (in person or remote video link) in circumstances of diminished responsibility, i.e., under the influence of any substance which may impair one’s ability to make decisions, including recreational substances, alcohol, and certain prescribed or over the counter medication. If a person presents to the appointment in such circumstances, the appointment will be immediately terminated. The full consultation fee will be charged. b) Minors (any person under the age of 18) must always be accompanied during their appointment by a parent or guardian. c) If the consultation is for an adult person with disabilities or vulnerabilities which involve guardianship or another legal arrangement, the legal guardian or representative of the vulnerable adult must always be present at the consultation. If you are legally representing a minor or a vulnerable adult, please book one of the options below (copy and paste the relevant link into your browser): - A Child Consultation: https://www.bubbling.life/service-page/child-consult?referral=